DELIVERYThe delivery of the products purchased in our store are made throughout the national territory by express courier (for packages of less than 30 kg.) or standard courier (for parcels above 30 kg.).
Our sales policy provides that, for orders over € 250.00 (excluding VAT) - and less than 30 kg., shipping costs are sustained by the supplier.
For orders under € 250,00. a fee is required: € 15,00 for orders between 0 € and € 150.00, € 9.00 for orders between € 150.01 to € 249,00.
For orders between 31 and 100 kg the fee is € 25.00, for weights exceeding 101 Kg the fee will be agreed with the company.
For each order we charge a fixed packaging fee of € 1.80 + VAT
In addition to the price contained in the catalog, the VAT must be added at the appropriate legally valid rate. In case of exceptional events published prices and products packaging are subject to change without notice.
Examinations to be performed on receipt of goods
The courier will deliver the ordered goods directly to your premises.
Upon delivery of the material by the courier the customer shall ensure that:
- the number of parcels is the same as indicated in the consignment note;
- the packages are intact, not damaged or wet or damaged in any other way. In one of these cases the goods are accepted subject to verification.
The discrepancy in the number of parcels or its particulars, as well as its loss or damage, must be reported to the courier immediately.
The documents are inserted directly into the boxes or are included in a specific envelope attached on the outside of one of the parcels, which should be removed and stored.
In case of delay in the delivery of the parcels or any difficulty there may occur, directly address it to the operators of the Gerhò Dental Division, who will immediately look into the case, trying to provide you news on the matter as soon as possible.